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System operation problems

For the majority of organisations, the continuous availability and smooth operation of computer systems and office equipment is a key objective. However, the majority of companies operate systems built on mixed technology (hardware and software) platforms.

Diana Holding Kft.

As the technical support of a mixed IT environment requires specific expertise per component, the services required for its operation (in addition to the possibly in-house provision of a host) are usually provided by several service providers. Availability and quality of service varies from service provider to service provider.

The supplies needed to operate office equipment (printers, copiers, fax machines) are usually purchased from different suppliers for different product families.

Operating costs are higher than justified and cannot be planned in advance.

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